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Introduction to Interviewing

Business Communication Skills for Managers Module 14 - Finding a Job

What you’ll learn to do: Discuss effective interview strategies and prepare for common interview questions Landing a job isn’t as easy as applying for one, plain and simple. In the end, you’ve only got one shot with a prospective employer before they move on ...

Introduction to Intercultural Communication

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

What you’ll learn to do: Discuss how different cultures impact the workplace One of the most fundamental ways that members of a particular culture bond and indeed perpetuate their culture and traditions is through a shared language—not only the ...

Attitudes and Gender Communication

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Compare and contrast how gender might impact communications styles Starting in childhood, girls and boys are generally socialized to belong to distinct cultures based on their gender and thus speak in ways particular t...

Using Gender Neutral Language

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Discuss different strategies to use gender neutral language in business communication The use of gender-neutral language is now considered standard practice, incorporated in the APA (American Psychological Association)...

Introduction to Working across Genders

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

What you’ll learn to do: Discuss the how gender impacts communication in the workplace What’s in a chromosome (or two)? The difference in the pair of sex chromosomes that determine whether a child is assigned female (XX) or male (XY) at birth ha...

Culture and Communication

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Describe strategies to adapt communication for an intercultural audience Culture and communication are inextricably linked, and messages can be misconstrued without an awareness of a particular cultural or subcultural ...

Religion

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Discuss how cultural differences among individuals from different religions may influence communication Religion is an area steeped in tradition and conventions, and is, therefore, fraught with potential for error for th...

Countries

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Discuss how cultural differences among individuals from different countries may influence communication With the possible exception of math, there is no universal system of communication. Each country—and, in some case...

Race and Ethnicity

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Compare and contrast race and ethnicity Discuss how cultural differences among races may influence communication The concept of race has changed across cultures and eras ranging from being based on ancestral and famil...

Challenges of Employee Diversity

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Explain the challenges of employee diversity within organizations Figure 1. The Walls that Separate Us. The time, place, and way we grow up shape how we view people. It’s common to develop biases and avoid people who...

Preparing For a Job Interview

Business Communication Skills for Managers Module 14 - Finding a Job

LEARNING OUTCOME Describe effective strategies to prepare for an interview If your résumé and cover letter have served their purposes well, you will be invited to participate in an interview with the company or organization you’re interes...

Advantages of Employee Diversity

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Explain the advantages of employee diversity within organizations While social justice, legal compliance, or maintaining industry standard employee environment protocols is typically the initial impetus behind [inclusi...

Factors of Diversity

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

LEARNING OUTCOMES Identify factors that define a diverse group of employees What do we mean by diversity? Despite the fact that it’s in the top one percent of words searched on Merriam-Webster, the concept isn’t as well understood as you ...

Introduction to Diversity in the Workplace

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

What you’ll learn to do: Define diversity and discuss its influence on the workplace Living in a technically-curated, self-reinforcing echo chamber of media and social media, it’s all too easy to assume that our world view and perception of real...

Why It Matters: Social Diversity in the Workplace

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

Why learn about social diversity? America is a nation of immigrants; its first inhabitants are believed to have traveled across the Bering Straits, a land bridge connecting Asia and North America, over 15,000 years before the New World was “discovered” by Chr...

Assignment: Finding a Job

Business Communication Skills for Managers Module 14 - Finding a Job

Step 1: To view this assignment, click on Assignment: Finding a Job. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS.   LICENSES AND ATTRIBUTIONS CC LICENSED CONTENT, ORIGINAL Assignment: Findi...

Putting It Together: Finding a Job

Business Communication Skills for Managers Module 14 - Finding a Job

Let’s return to Nadine from the beginning of the module, who was just planning her career path. She was lucky to have a steady job at her local grocery store as she took the time to find just the right job to meet her needs. Initially, she thought finding that...

Interview Questions

Business Communication Skills for Managers Module 14 - Finding a Job

LEARNING OUTCOME Discuss various question types common in interviews For most job candidates, the burning question is “What will I be asked?” There’s no way to anticipate every single question that may arise during an interview. It’s poss...

Interview Types and Techniques

Business Communication Skills for Managers Module 14 - Finding a Job

LEARNING OUTCOME Differentiate between types of interview situations and identify appropriate interview techniques for each Every interview you participate in will be unique. The people you meet with, the interview setting, and the questi...

Introduction to Working across Abilities

Business Communication Skills for Managers Module 13 - Social Diversity in the Wor...

What you’ll learn to do: Discuss the impact of disabilities in the workplace So far in this module we have discussed cultural forms of diversity, yet in a work setting we are also exposed to individuals with varied skills, talents, and abilities. Another comp...