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Introduction to Résumés and Cover Letters
What you’ll learn to do: Produce a résumé and a cover letter A résumé and a cover letter are two essential documents for a job hunt. While neither one will necessarily get you the job you want on its own, you may not even make it to the interview phase withou...
Why It Matters: Social Diversity in the Workplace
Why learn about social diversity? America is a nation of immigrants; its first inhabitants are believed to have traveled across the Bering Straits, a land bridge connecting Asia and North America, over 15,000 years before the New World was “discovered” by Chr...
Countries
LEARNING OUTCOMES Discuss how cultural differences among individuals from different countries may influence communication With the possible exception of math, there is no universal system of communication. Each country—and, in some case...
Race and Ethnicity
LEARNING OUTCOMES Compare and contrast race and ethnicity Discuss how cultural differences among races may influence communication The concept of race has changed across cultures and eras ranging from being based on ancestral and famil...
Introduction to Intercultural Communication
What you’ll learn to do: Discuss how different cultures impact the workplace One of the most fundamental ways that members of a particular culture bond and indeed perpetuate their culture and traditions is through a shared language—not only the ...
Challenges of Employee Diversity
LEARNING OUTCOMES Explain the challenges of employee diversity within organizations Figure 1. The Walls that Separate Us. The time, place, and way we grow up shape how we view people. It’s common to develop biases and avoid people who...
Advantages of Employee Diversity
LEARNING OUTCOMES Explain the advantages of employee diversity within organizations While social justice, legal compliance, or maintaining industry standard employee environment protocols is typically the initial impetus behind [inclusi...
Factors of Diversity
LEARNING OUTCOMES Identify factors that define a diverse group of employees What do we mean by diversity? Despite the fact that it’s in the top one percent of words searched on Merriam-Webster, the concept isn’t as well understood as you ...
Introduction to Diversity in the Workplace
What you’ll learn to do: Define diversity and discuss its influence on the workplace Living in a technically-curated, self-reinforcing echo chamber of media and social media, it’s all too easy to assume that our world view and perception of real...
Assignment: Finding a Job
Step 1: To view this assignment, click on Assignment: Finding a Job. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS. LICENSES AND ATTRIBUTIONS CC LICENSED CONTENT, ORIGINAL Assignment: Findi...
The Purpose of Résumés
LEARNING OUTCOME Discuss the purpose and contents of a résumé A résumé is your first introduction to a potential employer. It is a written picture of who you are—it’s a marketing tool, a selling tool, and a promotion of you as an ideal ca...
Putting It Together: Finding a Job
Let’s return to Nadine from the beginning of the module, who was just planning her career path. She was lucky to have a steady job at her local grocery store as she took the time to find just the right job to meet her needs. Initially, she thought finding that...
Interview Questions
LEARNING OUTCOME Discuss various question types common in interviews For most job candidates, the burning question is “What will I be asked?” There’s no way to anticipate every single question that may arise during an interview. It’s poss...
Interview Types and Techniques
LEARNING OUTCOME Differentiate between types of interview situations and identify appropriate interview techniques for each Every interview you participate in will be unique. The people you meet with, the interview setting, and the questi...
Preparing For a Job Interview
LEARNING OUTCOME Describe effective strategies to prepare for an interview If your résumé and cover letter have served their purposes well, you will be invited to participate in an interview with the company or organization you’re interes...
Introduction to Interviewing
What you’ll learn to do: Discuss effective interview strategies and prepare for common interview questions Landing a job isn’t as easy as applying for one, plain and simple. In the end, you’ve only got one shot with a prospective employer before they move on ...
Writing Effective Cover Letters
LEARNING OUTCOME Identify characteristics of an effective cover letter What Is a Cover Letter? A cover letter is a letter of introduction, usually three to four paragraphs in length, that you attach to your résumé. It’s a way of introduc...
Creating a Customized Résumé
LEARNING OUTCOME Create a résumé customized for a specific job opening On the prior pages, we learned the purpose and sections for résumés: simply to help you get to the interview. To get there, your résumé must quickly demonstrate how yo...
Writing Effective Résumés
LEARNING OUTCOME Identify characteristics of an effective résumé For many people, the process of writing a résumé is daunting. After all, you are taking a lot of information and condensing it into a very concise form that needs to be both...
Religion
LEARNING OUTCOMES Discuss how cultural differences among individuals from different religions may influence communication Religion is an area steeped in tradition and conventions, and is, therefore, fraught with potential for error for th...