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Benefits of Public Speaking LEARNING OUTCOMES Discuss the importance of public speaking in a business setting What is public speaking but a dressed up—or not, depending on your audience—version of the basic skills we’ve been using since ...

Overcoming Fears and Anxiety LEARNING OUTCOMES Discuss various strategies for overcoming common fears and anxiety about public speaking In addressing fear of public speaking, author and professional speaker Michael Aun shares a quote fro...

Module 2 Assignment: Writing in Business: Analyzing a Memo Understanding the functions of interoffice memos is crucial when choosing the best communication channel in the workplace. Being able to analyze the audience and purpose of a scenario is an important ...

Module 2 Assignment: Writing In Business: Audience and Purpose Understanding the functions of interoffice memos is crucial when choosing the best communication channel in the workplace. Being able to analyze the audience and purpose of a scenario is an import...

Open Pedagogy Assignments are assignments in which students use their agency and creativity to create knowledge artifacts that can support their own learning, their classmates’ learning, and the learning of students around the world. (See this peer-reviewed ar...

Module 1 Assignment: Communicating in Business Part 1 Your task is to read the statements in the form below and rate your perception of your communication skills. Download a PDF of this form here. Download a .docx file of this form here. A...

Discussion: Public Speaking Step 1: To view this discussion prompt, click on Discussion: Public Speaking. Step 2: Read the prompt and instructions, then post your response and comments inside of the discussion forum. LICENSES AND ATTRIBUTIONS CC LI...

Putting It Together: Public Speaking Becoming a public speaker is a rite of passage, an event that marks one’s emergence as a business or civic leader. Unlike a title that generally requires an external award decision, the accompanying change in status is a r...

Pro Tips LEARNING OUTCOMES Discuss public speaking strategies of effective public speakers In this section, we’ll focus in on a few key tips and resources drawn from bestselling author and communication coach Carmine Gallo’s Talk Like TE...

Introduction to Speech Tips and Techniques What you’ll learn to do: Discuss tips and tricks to giving an effective speech We’re living in a time where ideas—learning and sharing—are essential skills. According to communication coach and bestselling author Ca...

Audience Expectations LEARNING OUTCOMES Identify various audience needs and expectations that can be addressed by a speech One of the finest, and rarest, gifts a person can give is their attention. When it comes to audience attention, ...

Audience Participation LEARNING OUTCOMES Discuss effective ways to use audience participation Discuss appropriate ways to respond to questions without derailing a presentation Audience participation is not only an effective way to reinf...

Audience Attention and Rapport LEARNING OUTCOMES Describe techniques to gain and keep an audience’s attention The key to capturing and maintaining an audience’s attention is, to riff on the TED Talk tagline, having an idea worth sharing ...

Introduction to Audience Engagement What you’ll learn to do: Identify the role and importance of your audience In order to achieve the key objective identified by TED Conference curator Chris Anderson—the transfer of an idea—a speaker must effectively engage...

How You Speak LEARNING OUTCOMES Discuss strategies to effectively use vocal variety to emphasize your message Identify types of language to avoid in your speech Vocal Variety Just as gestures and body language affect how you are percei...

Body Language and Gestures LEARNING OUTCOMES Discuss strategies to effectively use body language and gestures to emphasize your message One of the essential rules, and success factors, for public speaking is authenticity. This is as tr...

Starting Your Speech LEARNING OUTCOMES Discuss effective ways to begin your speech Your opening comments, like the lead sentences of an article, can make or break a speech. As William Zinsser phrases it in On Writing Well, “The most impo...

Introduction to Delivery Techniques What you’ll learn to do: Describe delivery techniques for use during a public speech As alluded to in the prior section, a live speech is, in effect, a performance. In addition to what you say, audience members will be rea...

Developing an Effective Speech LEARNING OUTCOMES Identify the five steps of developing an effective speech Let’s assume you see the value in developing public speaking as a skill. Where do you start? A good warm-up exercise is to watch a...

Module 3 Assignment: Written Communication You are a regional manager at the Walk-In Closet clothing store and you just received the most recent feedback from a mystery shopper’s in-store experience report. One thing that caught your eye in this report is the...