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Starting Your Speech LEARNING OUTCOMES Discuss effective ways to begin your speech Your opening comments, like the lead sentences of an article, can make or break a speech. As William Zinsser phrases it in On Writing Well, “The most impo...

Module 1 Assignment: Communicating in Business Part 1 Your task is to read the statements in the form below and rate your perception of your communication skills. Download a PDF of this form here. Download a .docx file of this form here. A...

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Module 4 Assignment: Secondary Research Open Pedagogy Assignments are assignments in which students use their agency and creativity to create knowledge artifacts that can support their own learning, their classmates’ learning, and the learning of students aro...

Module 4 Assignment: Research Retailers are becoming increasingly aware of how charitable contributions to local communities and non-profit organizations can impact customer buy-in and brand loyalty to the company. Your general manager has asked you to resear...

Module 3 Assignment: Written Communication You are a regional manager at the Walk-In Closet clothing store and you just received the most recent feedback from a mystery shopper’s in-store experience report. One thing that caught your eye in this report is the...

Module 2 Assignment: Writing in Business: Analyzing a Memo Understanding the functions of interoffice memos is crucial when choosing the best communication channel in the workplace. Being able to analyze the audience and purpose of a scenario is an important ...

Module 2 Assignment: Writing In Business: Audience and Purpose Understanding the functions of interoffice memos is crucial when choosing the best communication channel in the workplace. Being able to analyze the audience and purpose of a scenario is an import...

Open Pedagogy Assignments are assignments in which students use their agency and creativity to create knowledge artifacts that can support their own learning, their classmates’ learning, and the learning of students around the world. (See this peer-reviewed ar...

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Body Language and Gestures LEARNING OUTCOMES Discuss strategies to effectively use body language and gestures to emphasize your message One of the essential rules, and success factors, for public speaking is authenticity. This is as tr...

Putting It Together: Public Speaking Becoming a public speaker is a rite of passage, an event that marks one’s emergence as a business or civic leader. Unlike a title that generally requires an external award decision, the accompanying change in status is a r...

Pro Tips LEARNING OUTCOMES Discuss public speaking strategies of effective public speakers In this section, we’ll focus in on a few key tips and resources drawn from bestselling author and communication coach Carmine Gallo’s Talk Like TE...

Overcoming Fears and Anxiety LEARNING OUTCOMES Discuss various strategies for overcoming common fears and anxiety about public speaking In addressing fear of public speaking, author and professional speaker Michael Aun shares a quote fro...

Introduction to Speech Tips and Techniques What you’ll learn to do: Discuss tips and tricks to giving an effective speech We’re living in a time where ideas—learning and sharing—are essential skills. According to communication coach and bestselling author Ca...

Audience Participation LEARNING OUTCOMES Discuss effective ways to use audience participation Discuss appropriate ways to respond to questions without derailing a presentation Audience participation is not only an effective way to reinf...

Audience Attention and Rapport LEARNING OUTCOMES Describe techniques to gain and keep an audience’s attention The key to capturing and maintaining an audience’s attention is, to riff on the TED Talk tagline, having an idea worth sharing ...

Introduction to Audience Engagement What you’ll learn to do: Identify the role and importance of your audience In order to achieve the key objective identified by TED Conference curator Chris Anderson—the transfer of an idea—a speaker must effectively engage...

How You Speak LEARNING OUTCOMES Discuss strategies to effectively use vocal variety to emphasize your message Identify types of language to avoid in your speech Vocal Variety Just as gestures and body language affect how you are percei...

Module 5 Assignment: Visual Media Everyday we encounter hundreds to thousands of visual images, but why do some images stick in our minds while others just get glossed over? Color, positioning, patterns, and repetition are all features that can can be enginee...