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2793 total results found

Introduction to Writing Ethically

Business Communication Skills for Managers Module 4 - Research

Introduction to Writing Ethically What you’ll learn to do: Discuss issues of plagiarism, copyright and fair use Developing a business report or other communication comes with certain responsibilities, namely proper citation of other people’s work. There are ...

Digital versus Traditional Communication

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Identify benefits of digital communication methods Identify benefits of traditional communication methods Digital Communication Methods The benefits of digital communication for society in general are nicely stated by ...

Instant Messaging and Text

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Compare different methods of instant messaging and text services Short Message Service (SMS), or text messages, have a place in the digital business communication toolbox. One useful feature of an SMS network is the abil...

Email Chains and Listserv

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Discuss the use of email chains and listservs An early digital method of professional group communication was through group or mass email chains. One advantage of using email is that the sender can easily add as many rec...

Introduction to Other Internal Communications

Business Communication Skills for Managers Module 3 - Written Communication

What you’ll learn to do: Identify other common methods of professional communication Where do email chains and LISTSERVs fit in to professional business communication? Can SMS text messages and Instant Messaging be used for professional purposes...

Memos

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Identify key features of the structure and format of memos Write an internal memo Memorandums, or memos, are quite similar to email messages. Memos, like emails, also contain a “To” and “From,” a meaningful subject line...

Internal Emails

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Identify common types of internal emails Identify key features of the structure and format of internal emails Write an internal email Common Types of Internal Emails In the past, the standard workhorse for inter and i...

Internal Business Communication

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Describe the professional standards of intra-office emails You probably learned about table manners, thank-you notes, and other forms of etiquette when you were younger. Many people believe that the way you conduct yours...

Introduction to Internal Emails and Memos

Business Communication Skills for Managers Module 3 - Written Communication

What you’ll learn to do: Compose emails and memos intended for an audience within the same company or team as the writer Since email and memos are part of the daily workflow, it is important to be aware of professional standards that need to be ...

Modernizing Business Messages

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Discuss the shift from traditional to modern communication methods The advances in information technology, and especially the widespread use of the Internet, have brought dramatic change to the way business communication...

Professional Integrity

Business Communication Skills for Managers Module 4 - Research

Professional Integrity LEARNING OUTCOMES Discuss the importance of professional integrity in written communication/reports Consider the earlier discussion on the CRAAP Test for evaluating sources: Currency Relevance Authority Accuracy Purpose ...

Introduction to Changing Communication Channels

Business Communication Skills for Managers Module 3 - Written Communication

What you’ll learn to do: Discuss the shift from paper to digital communication We will examine both traditional and digital business communication techniques. We will identify the most common form of each and discuss the benef...

Why It Matters: Written Communication

Business Communication Skills for Managers Module 3 - Written Communication

Why learn to write effectively? What is the cost of poor communication? It is difficult to know exactly, but estimates suggest the cost could be billions of dollars and worker hours. Poorly-worded or inefficient emails, incessant tex...

Questions

Business Communication Skills for Managers Module 4 - Research

1.Which of the following is NOT a common research method? a) Case study b) Survey c) Experiment d) Opinion poll   2.Which of the following is NOT a characteristic of good research? a) Replicable b) Ethical c) Biased d) Valid   3.Which of the follow...

Assignment: Secondary Research

Business Communication Skills for Managers Module 4 - Research

Assignment: Secondary Research Step 1: To view this assignment, click on Assignment: Secondary Research. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS.

Assignment: Research

Business Communication Skills for Managers Module 4 - Research

Assignment: Research Step 1: To view this assignment, click on Assignment: Research. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS. Contribute! Did you have an idea for improving this content? We’...

Putting It Together: Research Process

Business Communication Skills for Managers Module 4 - Research

Putting It Together: Research Process In this module, we’ve discussed how research plays an integral role in business communication and set up to do this kind of work in your own organization. It’s a useful skill! Business communication done well requires th...

Documenting and Citing Sources

Business Communication Skills for Managers Module 4 - Research

Documenting and Citing Sources LEARNING OUTCOMES Document and cite sources using the correct style and formatting Proper citation of sources is essential to avoiding plagiarism or copyright violations. The following video from Conestoga ...

Avoiding Plagiarism

Business Communication Skills for Managers Module 4 - Research

Avoiding Plagiarism LEARNING OUTCOMES Identify instances of plagiarism, both intentional and unintentional As discussed in the previous page, incidents of plagiarism and related ethical violations are unfortunately common features of contemporary life, both...

Multimedia Platforms and Social Media

Business Communication Skills for Managers Module 3 - Written Communication

Multimedia Platforms and Social Media LEARNING OUTCOMES Identify professional applications of multimedia platforms Identify professional applications of social media networks Multimedia is any content that uses a combination of differen...