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Staying Connected LEARNING OUTCOMES Discuss the importance of staying connected with colleagues and other professionals in the digital age Discuss the importance of staying connected with customers in the digital age Connecting with Col...

LEARNING OUTCOMES Discuss the usefulness of creating additional assignments for potential candidates to complete. Regardless of an interviewer’s (or interview panel’s) experience, judgement, or relevant expertise, an interview is largely ...

LEARNING OUTCOMES Discuss methods of selecting the best candidate. When reviewing a final slate of candidates, it’s important to be aware of the potential for perception errors on the part of both interviewer and candidate. The onus is on...

What you’ll learn to do: Identify the key steps in selecting a new employee. As Business News Daily B2B Staff Writer Sammi Caramela notes “The hiring process is more complex than choosing the right person for the job; it’s attracting and securing the best can...

LEARNING OUTCOMES Discuss the process of effective face-to-face interviews A face-to-face interview is generally the final step in the interview process. In theory, a candidate who has made it this far is qualified—perhaps highly qualifie...

LEARNING OUTCOMES Discuss the process of effective phone interviews Quite a few job applicants look “good on paper,” meaning that their resumes are impressive. Once you actually speak with them, however, it may become obvious that they do...

LEARNING OUTCOMES Discuss how to come up with effective questions for an interview. For best results—and to avoid litigation—interview questions should be relevant to the position and reflect the realities of both the position and the ope...

LEARNING OUTCOMES Identify who should be present at an interview. The question of who should be participate in an interview is function of a number of factors such as culture, Human Resource and/or position-specific experience, and expert...

What you’ll learn to do: Discuss the key elements of a successful interview. While the prior section focused on developing a pool of qualified candidates, the objective of the interview process is to identify the “right” person. In order to ensure a successfu...

LEARNING OUTCOMES Describe techniques to help screen a potential employee. The objective of using various screening techniques and levels of screening is to filter out candidates that either don’t meet the stated minimum requirements or a...

Putting It Together: Communicating in Business We’ve learned that there are seven principles by which you should evaluate any communication, be it verbal or written. The seven principles are summarized in this list: Objective Understanding of Audien...

LEARNING OUTCOMES Describe the laws designed to prevent bias and discrimination in hiring. Equal opportunity is one of our nation’s core values and should be a core company policy. Seeking out diverse candidates is a Human Resource best p...

LEARNING OUTCOMES Identify methods for finding qualified potential employees. CareerBuilder’s advice for building an employer brand is equally applicable to getting the word out about a job opportunity—specifically: “be everywhere.”[1] As...

LEARNING OUTCOMES Create a compelling job advertisement. Managers know more than anyone else about what a particular position involves and what kinds of skills an employee needs to do the job effectively. They may be the one to request th...

What you’ll learn to do: Describe effective strategies for recruiting qualified job applications. Recruiting is the art of attraction, a process that requires a clear understanding of what makes the company unique as well as what type of person a company want...

Why does recruiting matter? Recruiting and selecting new employees can make or break a company. An employee represents, in the financial sense, a very high risk investment. A company’s personnel costs may be a business’ single largest expense. According to t...

1.Which of the following is not a commonly used communication channel in business? a) Email b) Social media c) In-person meetings d) Carrier pigeon   2.Which of the following is not an essential element of effective business communication? a) Clarity b...

Assignment: Seven Pillars of Communication Step 1: To view this assignment, click on Assignment: Seven Pillars of Communication. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS.   LICENSES AND ATTRIBUTI...

Assignment: Communicating in Business Step 1: To view this assignment, click on Assignment: Communicating in Business. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS. LICENSES AND ATTRIBUTIONS CC LIC...

LEARNING OUTCOMES Describe how to complete a job offer. Once the hiring manager decides who she’d like to hire, the HR department makes an offer. Typically, a job offer includes information about salary and benefits as well as details abo...