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Putting It Together: Communicating through Technology

Business Communication Skills for Managers Module 9 - Communicating Through Techno...

Putting It Together: Communicating through Technology Now that you’ve learned the basics about communicating through technology today, you must remember that it’s always changing. A year from now there will be platforms and apps available that haven’t even be...

How You Speak

Business Communication Skills for Managers Module 7 - Public Speaking

How You Speak LEARNING OUTCOMES Discuss strategies to effectively use vocal variety to emphasize your message Identify types of language to avoid in your speech Vocal Variety Just as gestures and body language affect how you are percei...

Putting It Together: Public Speaking

Business Communication Skills for Managers Module 7 - Public Speaking

Putting It Together: Public Speaking Becoming a public speaker is a rite of passage, an event that marks one’s emergence as a business or civic leader. Unlike a title that generally requires an external award decision, the accompanying change in status is a r...

Pro Tips

Business Communication Skills for Managers Module 7 - Public Speaking

Pro Tips LEARNING OUTCOMES Discuss public speaking strategies of effective public speakers In this section, we’ll focus in on a few key tips and resources drawn from bestselling author and communication coach Carmine Gallo’s Talk Like TE...

Overcoming Fears and Anxiety

Business Communication Skills for Managers Module 7 - Public Speaking

Overcoming Fears and Anxiety LEARNING OUTCOMES Discuss various strategies for overcoming common fears and anxiety about public speaking In addressing fear of public speaking, author and professional speaker Michael Aun shares a quote fro...

Introduction to Speech Tips and Techniques

Business Communication Skills for Managers Module 7 - Public Speaking

Introduction to Speech Tips and Techniques What you’ll learn to do: Discuss tips and tricks to giving an effective speech We’re living in a time where ideas—learning and sharing—are essential skills. According to communication coach and bestselling author Ca...

Audience Participation

Business Communication Skills for Managers Module 7 - Public Speaking

Audience Participation LEARNING OUTCOMES Discuss effective ways to use audience participation Discuss appropriate ways to respond to questions without derailing a presentation Audience participation is not only an effective way to reinf...

Audience Attention and Rapport

Business Communication Skills for Managers Module 7 - Public Speaking

Audience Attention and Rapport LEARNING OUTCOMES Describe techniques to gain and keep an audience’s attention The key to capturing and maintaining an audience’s attention is, to riff on the TED Talk tagline, having an idea worth sharing ...

Introduction to Audience Engagement

Business Communication Skills for Managers Module 7 - Public Speaking

Introduction to Audience Engagement What you’ll learn to do: Identify the role and importance of your audience In order to achieve the key objective identified by TED Conference curator Chris Anderson—the transfer of an idea—a speaker must effectively engage...

Body Language and Gestures

Business Communication Skills for Managers Module 7 - Public Speaking

Body Language and Gestures LEARNING OUTCOMES Discuss strategies to effectively use body language and gestures to emphasize your message One of the essential rules, and success factors, for public speaking is authenticity. This is as tr...

Assignment: Communicating Through Technology

Business Communication Skills for Managers Module 9 - Communicating Through Techno...

Assignment: Communicating Through Technology Step 1: To view this assignment, click on Assignment: Communicating Through Technology. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS. Contribute! Did ...

Starting Your Speech

Business Communication Skills for Managers Module 7 - Public Speaking

Starting Your Speech LEARNING OUTCOMES Discuss effective ways to begin your speech Your opening comments, like the lead sentences of an article, can make or break a speech. As William Zinsser phrases it in On Writing Well, “The most impo...

Introduction to Delivery Techniques

Business Communication Skills for Managers Module 7 - Public Speaking

Introduction to Delivery Techniques What you’ll learn to do: Describe delivery techniques for use during a public speech As alluded to in the prior section, a live speech is, in effect, a performance. In addition to what you say, audience members will be rea...

Developing an Effective Speech

Business Communication Skills for Managers Module 7 - Public Speaking

Developing an Effective Speech LEARNING OUTCOMES Identify the five steps of developing an effective speech Let’s assume you see the value in developing public speaking as a skill. Where do you start? A good warm-up exercise is to watch a...

Audience Expectations

Business Communication Skills for Managers Module 7 - Public Speaking

Audience Expectations LEARNING OUTCOMES Identify various audience needs and expectations that can be addressed by a speech One of the finest, and rarest, gifts a person can give is their attention. When it comes to audience attention, ...

Benefits of Public Speaking

Business Communication Skills for Managers Module 7 - Public Speaking

Benefits of Public Speaking LEARNING OUTCOMES Discuss the importance of public speaking in a business setting What is public speaking but a dressed up—or not, depending on your audience—version of the basic skills we’ve been using since ...

What is Public Speaking?

Business Communication Skills for Managers Module 7 - Public Speaking

What is Public Speaking? LEARNING OUTCOMES Discuss key characteristics of public speaking Public speaking is, simply, an oral presentation or speech delivered to a live audience. It is generally a formal or staged event— although impromp...

Introduction to Effective Public Speaking

Business Communication Skills for Managers Module 7 - Public Speaking

Introduction to Effective Public Speaking What you’ll learn to do: Identify key principles of effective public speaking Like speaking itself, public speaking is a learned behavior. Just as no one comes out of the womb speaking eloquently, no one becomes a po...

Why It Matters: Public Speaking

Business Communication Skills for Managers Module 7 - Public Speaking

Why It Matters: Public Speaking Why learn about public speaking in business? One of the essential business and life skills often neglected in our “schooling” broadly is the art of public speaking. It’s an odd omission given that the oral tradition is as old ...

Discussion: Public Speaking

Business Communication Skills for Managers Module 7 - Public Speaking

Discussion: Public Speaking Step 1: To view this discussion prompt, click on Discussion: Public Speaking. Step 2: Read the prompt and instructions, then post your response and comments inside of the discussion forum. LICENSES AND ATTRIBUTIONS CC LI...