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Critical Thinking Exercises
1. Like Clorox and Zoom, Peloton was poised to the seize market opportunities created by the COVID-19 pandemic and stay-home mandates ordered by cities and states. Research Peloton and construct a timeline of key Peloton events from 2020 through 2022. Wh...
3.2 Factors That Influence Consumer Buying Behavior
LEARNING OUTCOMES By the end of this section, you will be able to: 1 List and describe the cultural factors that influence consumer buying behavior. 2 Explain the social factors that impact consumer buying behavior. 3 Discuss the personal fa...
Building Your Personal Brand
Knowing yourself well is essential to helping you identify your personal brand. How would you characterize your personal brand right now? Is it what you want it to be? There are numerous free tools to help you gain self-awareness. The Careers in Marketing sec...
Critical Thinking Exercises
1. Research has shown that consumers’ buying behavior changes over time, reflecting their age or stage of the family life cycle. Visit Salesfloor.com and read the summaries this site offers on age-based shopping habits. Do you agree with research finding...
Applied Marketing Knowledge: Discussion Questions
1. What sort of purchasing behavior do you, as a student, exhibit? Do you stop by a convenience store and buy a soda on the way to class? This is convenience shopping behavior, and the business is located, conveniently, in your daily pathway. Do you sometime...
Key Terms
4Ps the “marketing mix”—product, price, promotion, and place attitudes a learned set of emotions, beliefs, and behaviors developed toward a particular brand, object, person, thing, or event beliefs ideas that a person holds as being true ...
Chapter Summary
This chapter defined consumer markets and consumer buying behavior and discussed the buyer’s black box, the concept that attempts to mark the pattern consumers follow when making a purchase decision. It also categorized consumer buying behavior into four types...
3.4 Ethical Issues in Consumer Buying Behavior
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Describe ethical issues related to consumer buying behavior. 2 Identify the characteristics of an ethical consumer. Ethical Issues in Consumer Buying Behavior...
3.3 The Consumer Purchasing Decision Process
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Explain the first stage in the consumer purchasing decision process. 2 Summarize the second stage in the consumer purchasing decision process. 3 Describe the third stage in th...
3.1 Understanding Consumer Markets and Buying Behavior
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Define consumer buying behavior. 2 Explain the nature of the buyer’s black box. 3 Describe how consumer behavior is characterized into types. Consumer Markets a...
Building Your Personal Brand
There are many brands that recognize the benefits of hiring brand ambassadors. Red Bull is one of these brands. Because college students constitute a major portion of its target market, Red Bull relies on student ambassadors (also called Marketeers) to interac...
In the Spotlight
Figure 3.1 Understanding consumer purchasing decisions is important because it allows companies to better influence those behaviors. (credit: modification of work “Hong Kong Street Market” by Bernard Spragg. NZ/flickr, Public Domain) Chapter Outline ...
2.1 The Concept of Ethical Business in Ancient Athens
LEARNING OBJECTIVES By the end of this section, you will be able to: Identify the role of ethics in ancient Athens Explain how Aristotelian virtue ethics affected business practices It would be hard to overstate the influence of ancient Athen...
Introduction
Figure 2.1 Their accuracy and practical use in the marketplace made scales, held aloft here by the figure of Justice in Bruges, Belgium, a common symbol in jurisprudence and law in the East and the West. Even today, the concept of counterbalancing diff...
Endnotes
1. Ikujiro Nonaka and Hirotaka Takeuchi, “The Big Idea: The Wise Leader,” Harvard Business Review, May 2011. https://hbr.org/2011/05/the-big-idea-the-wise-leader 2. Jia Lynn Yang, “Maximizing Shareholder Val...
References
1. “About Us,” Contact Frito-Lay, PepsiCo, accessed June 5, 2022, https://contact.pepsico.com/fritolay/about-us. 2. Werner Geyser, “10 of the Best Marketing Strategy Examples to Power Your Campaigns,” Influencer Marketing Hub, updated August 1, ...
Closing Company Case
Blue Zones When adventurer Dan Buettner set off around the world, riding his bike and visiting far-off destinations, he put a way of living into motion. Through the study of various communities around the world, Dan discovered pockets where populations of o...
Marketing Plan Exercise
Complete the following information about the company and products/services you chose to focus on as you develop the marketing plan throughout the course. You may need to conduct research in order to obtain necessary information. Instructions: Using the Market...
What Do Marketers Do?
Consider the city where you live. Why do you live there? Why have businesses chosen to locate there? Call your Chamber of Commerce and ask to speak to the chamber director or marketing director. Ask the following questions: Have you used strategic planning ...
What Do Marketers Do?
Have you ever wondered where analysts gather consumer behavior data and how they make sense of it? One way to find out is to ask someone who currently does this job. Using LinkedIn, conduct a search for data analysts in your geographic area and invite one or m...