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7.5 Ethical Issues in the Global Marketplace
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Identify ethical issues facing global organizations. 2 Provide an example of a company that displays ethics in the global marketplace. Identifying Ethical Issues in the Marketpl...
8.1 Strategic Marketing: Standardization versus Adaptation
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Define marketing standardization. 2 Define marketing adaptation. 3 Explain when to use diversity marketing as an adaptation strategy. Standardization Strategy Defined To meet ...
Key Terms
acculturation the process by which a person’s family cultural patterns change because of direct and constant contact with a different culture adaptation the process of adjusting a company’s work efforts, goods, or services in response to specific needs, tas...
Chapter Summary
Marketing reflects an organization’s ethics and values as it communicates, especially with current and prospective customers. Marketers have learned to adjust over time to changes in the marketplace, especially as technology, the environment, politics, culture...
8.6 Ethical Issues in Diversity Marketing
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Identify the ethical issues related to diversity marketing. 2 Discuss how to address different consumer values to reduce issues in marketing. Ethical Considerations in Marketing...
8.5 Marketing to Sociodemographic Groups
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Define sociodemographic marketing. 2 Explain how to market to the LGBTQIA+ community. 3 Explain how to market based on generational differences. 4 Explain how to market to consumers ...
8.4 Marketing to Hispanic, Black, and Asian Consumers
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Describe the Hispanic, Black, and Asian identities. 2 Define acculturation. 3 Explain how identity-related characteristics and factors connect Hispanic, Black, and Asian consumers. 4...
8.3 Multicultural Marketing
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Define culture. 2 Explain the difference between tangible and intangible cultural objectives. 3 List the main elements through which culture is expressed. 4 Describe Hofstede’s cultu...
8.2 Diversity and Inclusion Marketing
LEARNING OUTCOMES By the end of this section, you will be able to: 1 Define diversity marketing, multicultural marketing, and sociodemographic marketing. 2 Explain why diversity marketing is needed in today’s marketplace. 3 Explain the importance of di...
In the Spotlight
Figure 8.1 Diversity marketing is an adaptation strategy in which companies tailor their marketing mix (price, product, place, and promotion) to meet the preferences of targeted populations. (credit: modification of work “Diversity Quilt” by OregonDOT/flic...
Endnotes
1. Alfred North Whitehead, Process and Reality. An Essay in Cosmology. Gifford Lectures Delivered in the University of Edinburgh During the Session 1927–1928. (Cambridge, UK: Cambridge University Press, 1929). ...
References
1. “Company Timeline,” Starbucks Stories & News, Starbucks, January 24, 2019, https://stories.starbucks.com/press/2019/company-timeline/. 2. “’Tis the #PSL Season Again!,” Starbucks Stories & News, Starbucks, August 27, 2021, https://stories.sta...
Closing Company Case
Timmy Global Health Founded in 1997 by Dr. Charles (Chuck) Dietzen, Timmy Global Health has a mission to empower communities to address health disparities in a sustainable way. For over two decades, Timmy has supported care sites across four countries in La...
What Do Marketers Do?
Part of the International Trade Administration, Export Assistance Centers (found in the United States, Europe, the Middle East, Africa, and Asia) help US-based businesses plan, develop, and execute international strategies to succeed in today’s global marketpl...
Building Your Personal Brand
There are ways to build skills that will help you in international markets. Consider the items shared in this chapter and consider what you might do to enhance your skills. Then write a one-to-two-page document outlining a plan for what you will do to improve ...
Critical Thinking Exercises
1. Marketers must consider the global marketing environment when determining strategy. In addition to the international trade system, economic environment, and cultural norms, what other environmental factor is a critical consideration? Use an example to...
Applied Marketing Knowledge: Discussion Questions
1. Why do most global organizations envision the world as a huge market without borders? 2. Describe the differences between exporting products, forming joint ventures, and licensing products. 3. What factors do companies consid...
Key Terms
adapted global marketing strategy a strategy in which a company utilizes different marketing strategies in different global markets business landscape everything internal and external to the business, its industry, and its environment consumer income the ...
Chapter Summary
As outlined in this chapter, transportation, technological developments, and business landscape and cultural considerations go hand in hand with globalization. Marketers must develop competitive marketing strategies in a realm far different than they’re accust...
Applied Marketing Knowledge: Discussion Questions
1. The Special Olympics offers businesses the opportunity to sponsor local, regional, national, and international events. Using what you have learned from this chapter, list three reasons why companies such as Procter & Gamble, Toyota, Coca-Cola, United ...