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Religion
LEARNING OUTCOMES Discuss how cultural differences among individuals from different religions may influence communication Religion is an area steeped in tradition and conventions, and is, therefore, fraught with potential for error for th...
Bias in the Workplace
LEARNING OUTCOMES Discuss the impact bias might have on communication in the workplace When thinking about diversity in the workplace, chances are, most individuals tend to see themselves as good-intentioned, egalitarian, and fair-minde...
Acquiring Necessary Skills
LEARNING OUTCOME Explain how to acquire necessary skills, both in and out of class, for your career goals “Lifelong learning” is useful phrase to know in the twenty-first century because we are awash in new technologies that enable to gro...
Transferable Skills
LEARNING OUTCOME List transferable skills that will be valuable for any career path Transferable (soft) skills may be used in multiple professions. In looking at this page for transferable skills, which are largely soft skills, start to t...
Skills for a Career
LEARNING OUTCOME List specific skills that will be necessary for your career path If you lived and worked in colonial times in the United States, what skills would you need to be gainfully employed? What kind of person would your employer...
Introduction to Professional Skill Building
What you’ll learn to do: Discuss how to gain skills necessary for professional life There is no doubt that a huge percent of life is spent at work. If you were to work forty hours a week and live to seventy years old, thirty-five percent of total waking hours...
Why It Matters: Finding a Job
Why learn to network and apply for jobs? Nadine had worked as a manager at the local grocery store while attending college, working towards graduating from university with a BA in business. She appreciated the store’s support during her years of employment as...
Assignment: Social Diversity in the Workplace
Step 1: To view this assignment, click on Assignment: Social Diversity in the Workplace. Step 2: Follow the instructions in the assignment and submit your completed assignment into the LMS. LICENSES AND ATTRIBUTIONS CC LICENSED CONTENT, ORIGINAL ...
Putting It Together: Social Diversity in the Workplace
Communication is invention: through our language, our imagery, our operating policies and practices, we construct reality. As is true of every other period of history, the standards of society and our nation are changing. The key question is what we want those...
Stereotypes, Prejudice, and Discrimination
LEARNING OUTCOMES Describe the differences between stereotypes, prejudice, and discrimination Social perception is relative, reflecting both positive and negative impressions of people based on a range of factors. Our perceptions of peo...
Culture and Communication
LEARNING OUTCOMES Describe strategies to adapt communication for an intercultural audience Culture and communication are inextricably linked, and messages can be misconstrued without an awareness of a particular cultural or subcultural ...
Introduction to Combating Bias
What you’ll learn to do: Discuss strategies for creating a functional workplace by combating biases Our perceptions and the resulting judgments we make are prone to error. The terms we use to define our perceptions are often used without a clear...
Working across Generations
LEARNING OUTCOMES Discuss the language differences found across different generations Discuss strategies for bridging intergenerational communication gaps Each generation is a subculture with a sense of reality based on formative world a...
Introduction to Working across Generations
What you’ll learn to do: Discuss different strategies for talking to individuals from a different generation We are shaped not only by our DNA but by our times. Imagine how different your priorities and values might be if your formative experience included th...
Disabilities
LEARNING OUTCOMES Discuss how various physical and mental disabilities might affect communication Impossible is an opinion—not a fact. —Paul Hockey General perception and understanding of those who are different is not...
Introduction to Working across Abilities
What you’ll learn to do: Discuss the impact of disabilities in the workplace So far in this module we have discussed cultural forms of diversity, yet in a work setting we are also exposed to individuals with varied skills, talents, and abilities. Another comp...
Attitudes and Gender Communication
LEARNING OUTCOMES Compare and contrast how gender might impact communications styles Starting in childhood, girls and boys are generally socialized to belong to distinct cultures based on their gender and thus speak in ways particular t...
Using Gender Neutral Language
LEARNING OUTCOMES Discuss different strategies to use gender neutral language in business communication The use of gender-neutral language is now considered standard practice, incorporated in the APA (American Psychological Association)...
Introduction to Working across Genders
What you’ll learn to do: Discuss the how gender impacts communication in the workplace What’s in a chromosome (or two)? The difference in the pair of sex chromosomes that determine whether a child is assigned female (XX) or male (XY) at birth ha...
Stages of Career Development
LEARNING OUTCOME Describe the stages of career development Career experts say that people will change careers (not to mention jobs) five to seven times in a lifetime, so your career will likely not be a straight and narrow path. Be sure t...