Endnotes

1. “The Latest: Police Release Call from Starbucks Employee,” Associated Press, April 17, 2018. https://apnews.com/7c0b3793ca244e128effc1019bde194c.

2. “Starbucks,” Fortune. http://fortune.com/fortune500/starbucks/; “Starbucks Corporation Institutional Ownership,” Nasdaq. https://www.nasdaq.com/symbol/sbux/institutional-holdings; “Starbucks Company Profile,” Starbucks. https://www.starbucks.com/about-us/company-information/starbucks-company-profile (accessed June 18, 2018).

3. Michael Nunez, “New Horror Story Proves Working for Amazon Is More Soul-Crushing Than We Thought,” Gizmodo, March 7, 2016. https://gizmodo.com/new-horror-story-proves-working-for-amazon-is-more-soul-1763323814.

4. Lynn A. Stout, “The Shareholder Value Myth,” Paper 771 (Ithaca, NY: Cornell Law Faculty Publications 2013), 6. http://scholarship.law.cornell.edu/cgi/viewcontent.cgi?article=2311&context=facpub.

5. Thomas Donaldson and Lee E. Preston, “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications,” The Academy of Management Review 20, no. 1 (1995): 65–91.

6. Thomas Donaldson and Lee E. Preston, “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications,” The Academy of Management Review 20, no. 1 (1995): 65–91.

7. Thomas Donaldson and Lee E. Preston, “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications,” The Academy of Management Review 20, no. 1 (1995): 65–91.

8. Christopher Meyer and Andre Schwager, “Understanding Customer Experience,” Harvard Business Review, February 2007. https://hbr.org/2007/02/understanding-customer-experience.

9. Paul Williams and Earl Naumann, “Customer Satisfaction and Business Performance: A Firm-Level Analysis,” Journal of Services Marketing 25, no. 1 (2011): 20–32.

10. Mia Galuppo, “Scarlett Johansson Drops Out of ‘Rub & Tug’ Trans Film Following Backlash,” Hollywood Reporter, July 13, 2018. https://www.hollywoodreporter.com/news/scarlett-johansson-drops-trans-film-rub-tug-backlash-1127003.

11. Aaron Hicklin, “Exclusive: Scarlett Johansson Withdraws from Rub & Tug,” Out, July 13, 2018. https://www.out.com/out-exclusives/2018/7/13/exclusive-scarlett-johansson-withdraws-rub-tug.

12. Brad L. Rawlins, “Prioritizing Stakeholders for Public Relations,” Institute for Public Relations, March 2006. https://www.instituteforpr.org/wp-content/uploads/2006_Stakeholders_1.pdf.

13. Charles Riley, “Volkswagen's Diesel Scandal Costs Hit $30 Billion,” CNN Money, September 29, 2017. http://money.cnn.com/2017/09/29/investing/volkswagen-diesel-cost-30-billion/index.html.

14. Miles Brignall, “Volkswagen’s US Compensation Deal Leaves British Drivers Fuming,” The Guardian, October 29, 2016. https://www.theguardian.com/money/2016/oct/29/volkswagen-us-compensation-deal-british-drivers-fuming; Soraya Sarhaddi Nelson, “German Consumers Fight Automakers for Compensation in Emissions Scandal,” All Things Considered, November 10, 2017. https://www.npr.org/2017/11/10/563378729/german-consumers-fight-automakers-for-compensation-in-emissions-scandal.

15. P1 Examining Team, “All About Stakeholders – Part 1,” ACCA. http://www.accaglobal.com/us/en/student/exam-support-resources/professional-exams-study-resources/p1/technical-articles/stakeholders-part1.html (accessed August 5, 2018).

16. Christopher D. Stone, “Should Trees Have Standing? Toward Legal Rights for Natural Objects,” Southern California Law Review 45, (1972): 450–501.

17. Nathaniel Meyersohn, “Why Kroger Is Making Its Own Clothes,” CNN Money, November 3, 2017. http://money.cnn.com/2017/11/03/news/companies/kroger-clothes/index.html.

18. “Systems Engineering Guide. Stakeholder Assessment and Management,” MITRE. https://www.mitre.org/publications/systems-engineering-guide/enterprise-engineering/transformation-planning-and-organizational-change/stakeholder--assessment-and-management (accessed May 1, 2018).

19. “Systems Engineering Guide. Stakeholder Assessment and Management,” MITRE. https://www.mitre.org/publications/systems-engineering-guide/enterprise-engineering/transformation-planning-and-organizational-change/stakeholder--assessment-and-management (accessed May 1, 2018).

20. John Anthony, “Malaysia Airlines Prepares for Rebranding, CEO Mueller Says,” Stuff, October 2, 2015. https:www.stuff.co.nz/business/industries/72625417/Malaysia-Auirlines-prepares-for-rebranding-CEO-Christoph-Mueller-says.

21. Wesley E. Lindahl, “The Fundraising Process,” in Understanding Nonprofit Organizations, 2nd ed, eds. J. Steven Ott and Lisa A. Dicke (Philadelphia: Westview Press, 2012), 123.

22. Jenna Goudreau, “How IKEA Leveraged the Art of Listening to Global Dominance,” Forbes, January 30, 2013. https://www.forbes.com/sites/jennagoudreau/2013/01/30/how-ikea-leveraged-the-art-of-listening-to-global-dominance/#6ab8eefc2b09.

23. Dan Levin, “Shh. It’s Naptime at Ikea in China,” New York Times, August 26, 2016. https://www.nytimes.com/2016/08/27/world/what-in-the-world/shh-its-naptime-at-ikea-in-china.html.

24. Victoria Knowles, “What’s the Difference Between CSR and Sustainability?” 2degrees, March 25, 2014. https://www.2degreesnetwork.com/groups/2degrees-community/resources/whats-difference-between-csr-and-sustainability/.

25. “Dow Jones Sustainability Indices,” RobecoSAM. http://www.sustainability-indices.com/index-family-overview/djsi-family-overview/#tab-1 (accessed August 5, 2018); “Results Announced for 2017 Dow Jones Sustainability Indices Review,” RobecoSAM, September 7, 2017. http://www.sustainability-indices.com/images/170907-djsi-review-2017-en-vdef.pdf.

26. Kamala Harris, “The California Transparency in Supply Chains Act. A Resource Guide,” California Department of Justice, 2015. https://oag.ca.gov/sites/all/files/agweb/pdfs/sb657/resource-guide.pdf.

27. Coca-Cola Company, “2016 Sustainability Report: Stakeholder Engagement,” August 18, 2017. http://www.coca-colacompany.com/stories/stakeholder-engagement#2.

28. Martha Pskowski, “Coca-Cola Sucks Wells Dry in Chiapas, Forcing Residents to Buy Water,” Salon, September 16, 2017. https://www.salon.com/2017/09/16/coca-cola-sucks-wells-dry-in-chiapas-forcing-residents-to-buy-water_partner/.