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Why It Matters: Social Media

Business Communication Skills for Managers Module 10 - Social Media

Why It Matters: Social Media Why use social media to present business messages? While the conte...

Updated 2 days ago by Samie Ly

Introduction to Common Social Media Platforms

Business Communication Skills for Managers Module 10 - Social Media

Introduction to Common Social Media Platforms What you’ll learn to do: Identify common social me...

Updated 2 days ago by Samie Ly

Assignment: Communicating Different Messages

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

Step 1: To view this assignment, click on Assignment: Communicating Different Messages. Step 2: ...

Updated 2 days ago by Samie Ly

Putting It Together: Communicating Different Messages

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

As we have discussed in this module, business communication is an exercise in problem solving. Th...

Updated 2 days ago by Samie Ly

How Do You Respond to Criticism?

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Discuss key points to a professional response to criticism. ...

Updated 2 days ago by Samie Ly

Remaining Professional When You’re Frustrated

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Discuss ways to remain professional when you are feeling frustrated ...

Updated 2 days ago by Samie Ly

Short Responses to Criticism

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write a short message responding to internal or external criticism. ...

Updated 2 days ago by Samie Ly

Introduction to Responding to Criticism

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

What you will learn to do: Write a response to criticism. There will always be criticism to deal...

Updated 2 days ago by Samie Ly

Criticism of Colleagues

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write an internal critical message to another colleague. ...

Updated 2 days ago by Samie Ly

Long Responses to Criticism

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write a long message responding to internal or external criticism. ...

Updated 2 days ago by Samie Ly

Types of Criticism

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Differentiate between different types of criticism in business. ...

Updated 2 days ago by Samie Ly

Criticism of Customers

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write an external critical message to an existing customer. ...

Updated 2 days ago by Samie Ly

Criticism of Employees

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

Criticism of Employees LEARNING OUTCOMES Write an internal critical message to a pers...

Updated 2 days ago by Samie Ly

Introduction to Professional Criticism

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

What you’ll learn to do: Write a business message criticizing internal or external business situa...

Updated 2 days ago by Samie Ly

Criticism of Other Businesses

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write an external critical message to a company you are not associat...

Updated 2 days ago by Samie Ly

Long Informative Messages

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write a long informative message. While long informative ...

Updated 2 days ago by Samie Ly

What is a Team-Focused Message?

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Discuss the purpose and use cases of team-focused messages in a business conte...

Updated 2 days ago by Samie Ly

Long Team-Focused Message

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write a long team-focused message. When considering how t...

Updated 2 days ago by Samie Ly

Introduction to Team-Focused Messages

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

What you’ll learn to do: Discuss the importance of team-focused communication in business. Teams...

Updated 2 days ago by Samie Ly

Short Informative Messages

Business Communication Skills for Managers Module 11 - Communicating Different Mes...

LEARNING OUTCOMES Write a short informative message. Short, informative mes...

Updated 2 days ago by Samie Ly