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Why It Matters: Social Media
Why It Matters: Social Media Why use social media to present business messages? While the conte...
Introduction to Common Social Media Platforms
Introduction to Common Social Media Platforms What you’ll learn to do: Identify common social me...
Assignment: Communicating Different Messages
Step 1: To view this assignment, click on Assignment: Communicating Different Messages. Step 2: ...
Putting It Together: Communicating Different Messages
As we have discussed in this module, business communication is an exercise in problem solving. Th...
How Do You Respond to Criticism?
LEARNING OUTCOMES Discuss key points to a professional response to criticism. ...
Remaining Professional When You’re Frustrated
LEARNING OUTCOMES Discuss ways to remain professional when you are feeling frustrated ...
Short Responses to Criticism
LEARNING OUTCOMES Write a short message responding to internal or external criticism. ...
Introduction to Responding to Criticism
What you will learn to do: Write a response to criticism. There will always be criticism to deal...
Criticism of Colleagues
LEARNING OUTCOMES Write an internal critical message to another colleague. ...
Long Responses to Criticism
LEARNING OUTCOMES Write a long message responding to internal or external criticism. ...
Types of Criticism
LEARNING OUTCOMES Differentiate between different types of criticism in business. ...
Criticism of Customers
LEARNING OUTCOMES Write an external critical message to an existing customer. ...
Criticism of Employees
Criticism of Employees LEARNING OUTCOMES Write an internal critical message to a pers...
Introduction to Professional Criticism
What you’ll learn to do: Write a business message criticizing internal or external business situa...
Criticism of Other Businesses
LEARNING OUTCOMES Write an external critical message to a company you are not associat...
Long Informative Messages
LEARNING OUTCOMES Write a long informative message. While long informative ...
What is a Team-Focused Message?
LEARNING OUTCOMES Discuss the purpose and use cases of team-focused messages in a business conte...
Long Team-Focused Message
LEARNING OUTCOMES Write a long team-focused message. When considering how t...
Introduction to Team-Focused Messages
What you’ll learn to do: Discuss the importance of team-focused communication in business. Teams...
Short Informative Messages
LEARNING OUTCOMES Write a short informative message. Short, informative mes...