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LEARNING OBJECTIVES By the end of this section, you will be able to: Discuss trends in U.S. labor union membership Define codetermination Compare labor union membership in the United States with that in other nations Explain the relationship bet...

LEARNING OBJECTIVES By the end of this section, you will be able to: Describe an employee’s responsibilities to the employer in financial matters Define insider trading Discuss bribery and its legal and ethical consequences Employees may face ...

Module 9 Assignment: Communicating Using Technology Imagine the small business you have been working for has gained traction in the market, and you are considering expanding. The distance between your new businesses, however, will make face-to-face meetings w...

Module 8 Assignment: Developing and Delivering Business Presentations Your task is to revisit the presentation you created for Module 7: Public Speaking and submit a revised final version. In this version of your presentation you will incorporate the feedbac...

Module 7 Discussion: Public Speaking Part 1: Your Presentation Your task is to create a five minute presentation supported by PowerPoint slides. Imagine you are the general manager of a grocery or clothing store and you are going to conduct a team meeting to...

1. The common law concept that requires an employee to render loyal and faithful service to the employer is ________. A. the duty of confidentiality B. a non-compete agreement C. the duty of loyalty D. trade secret protection correct a...

7.1 Loyalty to the Company Although employees’ and employers’ concepts of loyalty have changed, it is reasonable to expect workers to have a basic sense of responsibility to their company and willingness to protect a variety of important assets such as inte...

brand a type of product or service marketed by a particular company under a particular name branding the process of creating, differentiating, and maintaining a particular image and/or reputation for a company, product, or service bribe a paymen...

LEARNING OBJECTIVES By the end of this section, you will be able to: Outline the rules and laws that govern employees’ criticism of the employer Identify situations in which an employee becomes a whistleblower This chapter has explained the man...

LEARNING OBJECTIVES By the end of this section, you will be able to: Explain employees’ responsibility to treat their peers with respect Describe employees’ duty to follow company policy and the code of conduct Discuss types of workplace violence...

LEARNING OBJECTIVES By the end of this section, you will be able to: Explain what constitutes a reasonable right to privacy on the job Identify management’s responsibilities when monitoring employee behavior at work Employers are justifiably co...

LEARNING OBJECTIVES By the end of this section, you will be able to: Describe how employees help build and sustain a brand Discuss how employees’ customer service can help or hurt a business A good employment relationship is beneficial to both ...

LEARNING OBJECTIVES By the end of this section, you will be able to: Define employees’ responsibilities to the company for which they work Describe a non-compete agreement Explain how confidentiality applies to trade secrets, intellectual propert...

Figure 7.1 What responsibilities do employees have to coworkers and to the company, as well as to themselves, when they are on the job? (credit, clockwise from top left): modification of “Call Centre 2006” by “AaronY”/Wikimedia Commons, CC BY 2.0; credit: mo...

1.1 Knowledge Check 1.  c. Place utility addresses convenience in terms of where a consumer can purchase your company’s product. 2.  b. Marketing is a complex activity and includes creating, communicating, delivering, and exchanging offerings that have...

1. 2020 Women on Boards, “2020 Gender Diversity Index Key Findings,” 2016. https://www.2020wob.com/companies/2020-gender-diversity-index (accessed January 5, 2018). 2. Valentina Zarya, “The Percentage of Fem...

1. How often should managers in a workplace anticipate an inspection from the Occupational Safety and Health Administration? A. every day B. once a month C. upon request or complaint D. never correct answer C 2.True...

6.1 The Workplace Environment and Working Conditions A company and its managers need to provide a workplace at which employees want to work, free of safety hazards and all types of harassment. Perks and benefits also make the company an attractive place to ...

business purpose exception an exception to the Electronic Communications Privacy Act of 1986 that permits employers to monitor all oral and electronic communications, assuming they can show a legitimate business purpose for doing so closed shop a unio...

Module 10 Assignment: Social Media Social media has been a game changer for brand awareness building, customer relations, and customer satisfaction. Shoppers are increasingly turning to social media for help with buying decisions. With this shift in advertisi...