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Stages of a Telephone Call LEARNING OUTCOMES Identify the five stages of a telephone ...

Using Audio in Business LEARNING OUTCOMES Recognize the strengths and weaknesses of a...

Introduction to Audio Conferences What you’ll learn to do: Use audio conferencing tools effectiv...

Scheduling Remote Meetings LEARNING OUTCOME Discuss best practices for scheduling rem...

Using Technology for Meetings LEARNING OUTCOMES Explain the key principles involved i...

Introduction to Scheduling Remote Meetings What you’ll learn to do: Schedule meetings with audio...

Using Scheduling Platforms LEARNING OUTCOMES Identify the best time for a meeting usi...

Scheduling Tools LEARNING OUTCOMES Discuss when and how to use scheduling tools ...

Polling Tools LEARNING OUTCOMES Discuss when and how to use polling tools ...

Introduction to Scheduling a Meeting What you’ll learn to do: Use common planning tools to sched...

Comparing Communication Tools LEARNING OUTCOMES Recognize the strengths and weaknesse...

Online Communication LEARNING OUTCOMES Compare and contrast common tools for screen /...

Video Communication LEARNING OUTCOMES Compare and contrast common tools for video com...

Audio Communication LEARNING OUTCOMES Compare and contrast common tools for audio com...

Introduction to Communication Tools What you’ll learn to do: Recognize common types of tools for...

Why It Matters: Communicating Through Technology Why learn to participate in meetings using phon...

Assignment: Developing and Delivering Business Presentations Step 1: To view this assignment, cl...

Putting It Together: Developing and Delivering Business Presentations Let’s return to your prese...

Making a Presentation for a Meeting LEARNING OUTCOMES Create a presentation intended ...

Bad Presentations LEARNING OUTCOMES Discuss common mistakes in presentations ...