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Customer Emails
Customer Emails LEARNING OUTCOMES Describe appropriate and professional responses to ...
Types of External Emails
Types of External Emails LEARNING OUTCOMES Identify various types of external emails ...
Introduction to External Communication
Introduction to External Communication What you’ll learn to do: Discuss appropriate ways to comm...
Multimedia Platforms and Social Media
Multimedia Platforms and Social Media LEARNING OUTCOMES Identify professional applica...
Instant Messaging and Text
LEARNING OUTCOMES Compare different methods of instant messaging and text services ...
Email Chains and Listserv
LEARNING OUTCOMES Discuss the use of email chains and listservs An early di...
Introduction to Other Internal Communications
What you’ll learn to do: Identify other common methods of professional communication ...
Memos
LEARNING OUTCOMES Identify key features of the structure and format of memos Write an...
Internal Emails
LEARNING OUTCOMES Identify common types of internal emails Identify key features of t...
Internal Business Communication
LEARNING OUTCOMES Describe the professional standards of intra-office emails ...
Introduction to Internal Emails and Memos
What you’ll learn to do: Compose emails and memos intended for an audience within the same compan...
Digital versus Traditional Communication
LEARNING OUTCOMES Identify benefits of digital communication methods Identify benefit...
Modernizing Business Messages
LEARNING OUTCOMES Discuss the shift from traditional to modern communication methods ...
Introduction to Changing Communication Channels
What you’ll learn to do: Discuss the shift from paper to digital communication ...
Why It Matters: Written Communication
Why learn to write effectively? What is the cost of poor communication...
Questions
1.Which of the following is a key component of effective business writing? a) Lengthy paragraphs...
Assignment: Writing In Business: Analyzing a Memo
Step 1: To view this assignment, click on Assignment: Writing in Business: Analyzing a Memo. S...
Assignment: Writing In Business: Audience and Purpose
Step 1: To view this assignment, click on Assignment: Writing in Business: Audience and Purpose...
Putting It Together: Writing in Business
Let’s look back at Dennis’s email from the beginning on this module. How could things have gone b...
Google Docs
LEARNING OUTCOME Use Google Docs to create a visually appealing and accessible documen...