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We’ve seen overwhelming demand for high quality, openly-licensed course materials, including supplemental resources to enrich teaching and learning and to make life easier for instructors. To support this need, we’ve developed and curated facul...

Module 2 Assignment: Writing in Business: Analyzing a Memo Understanding the functions of interoffice memos is crucial when choosing the best communication channel in the workplace. Being able to analyze the audience and purpose of a scenario is an important ...

Module 7 Discussion: Public Speaking Part 1: Your Presentation Your task is to create a five minute presentation supported by PowerPoint slides. Imagine you are the general manager of a grocery or clothing store and you are going to conduct a team meeting to...

Module 6 Assignment: Reports At some point in your career, you might find yourself sitting on a committee or leading one. Meeting minutes are a great way to practice report writing since the structure is always linear, meaning the minutes are based on the ord...

Module 5 Assignment: Visual Media Everyday we encounter hundreds to thousands of visual images, but why do some images stick in our minds while others just get glossed over? Color, positioning, patterns, and repetition are all features that can can be enginee...

Module 5 Discussion: Visual Media Effective images function by communicating the intended message of the brand or mission of a company. A visual analysis can help you explore the effectiveness of images used in a business context to begin to see how they migh...

Module 4 Assignment: Secondary Research Open Pedagogy Assignments are assignments in which students use their agency and creativity to create knowledge artifacts that can support their own learning, their classmates’ learning, and the learning of students aro...

Module 4 Assignment: Research Retailers are becoming increasingly aware of how charitable contributions to local communities and non-profit organizations can impact customer buy-in and brand loyalty to the company. Your general manager has asked you to resear...

Module 3 Assignment: Written Communication You are a regional manager at the Walk-In Closet clothing store and you just received the most recent feedback from a mystery shopper’s in-store experience report. One thing that caught your eye in this report is the...

Module 2 Assignment: Writing In Business: Audience and Purpose Understanding the functions of interoffice memos is crucial when choosing the best communication channel in the workplace. Being able to analyze the audience and purpose of a scenario is an import...

The Business Communication Skills for Managers textbook contains fifteen modules—one module per week for a sixteen-week semester (with an additional week for review). If you need to modify the pace and cover the material more quickly, the follo...

Open Pedagogy Assignments are assignments in which students use their agency and creativity to create knowledge artifacts that can support their own learning, their classmates’ learning, and the learning of students around the world. (See this peer-reviewed ar...

Module 1 Assignment: Communicating in Business Part 1 Your task is to read the statements in the form below and rate your perception of your communication skills. Download a PDF of this form here. Download a .docx file of this form here. A...

Video List All videos used in the text of this course have been compiled in a spreadsheet for easy review. This spreadsheet details the alignment of videos appearing in the text to skill-level learning outcomes. Link to access the spreadshe...

Need more information about this course? Have questions about faculty resources? Can’t find what you’re looking for? Experiencing technical difficulties? We’re here to help! Take advantage of the following Lumen customer-support resources: ...

The machine-graded assessments in this course are organized by module and are aligned to specific learning outcomes. Waymaker courses assess students in three locations: Show What You Know (ungraded pretests at the beginning of each module), ...

The assignments in this course are openly licensed, and are available as-is, or can be modified to suit your students’ needs. If you import this course into your learning management system (Blackboard, Canvas, etc.), the assignments will autom...

A full set of PowerPoint decks is provided for download below. All decks are tightly aligned to the modules in this course. Since they are openly licensed, you are welcome to retain, reuse, revise, remix, and redistribute as desired. These Pow...

Lumen makes significant investments to ensure our digital courseware is more than just a textbook, allowing students to learn by doing using interactive content designed to give them frequent practice, coupled with feedback on their understandi...

Module 8 Assignment: Developing and Delivering Business Presentations Your task is to revisit the presentation you created for Module 7: Public Speaking and submit a revised final version. In this version of your presentation you will incorporate the feedbac...