Managing People_Dawson College
In this course, students are introduced to the field of organizational behaviour and human resources management.
This course is created through the contribution of multiple authors including the sources below:
Innovatank publishing:
Editors
Jessica Macdonalds
Mira Turk
____
Primary Content Authors
Nina Burokas, Mendocino College, Saddleback College
Barbara Egel, City Colleges of Chicago
Freedom Learning Group
About this custom course
This section includes the table of contents and other introductory pages for this course.
Chapter 1 - Individual Differences : Personality, Stress and Emotions
Personality traits play a role in every relationship. Individual personalities help to form an or...
Introduction to Personality and Behavior in the Workplace
Personality Traits Recognizing your personality traits is the first step in successfully achievi...
Individualized Management
When asked what type of company college students want to work for when they graduate, a common an...
Situational Influences on Personality
Certain situations and circumstances can influence a person’s day in a positive or negative way. ...
Introduction to Workplace Influence on Individuality
Today’s workforce is a balancing act. It is important to promote diverse thinking while also alig...
Extroversion & Introversion
Managing Introverts and Extroverts in the Hybrid Workplace *ARTICLE* by: Erica Dhawan From less...
Technology and Organizational Behaviour
How technology can impact people's organizational behaviour Communication Technology has made ...
What is Stress?
Like motivation, stress is a very individual experience. One person can feel extreme pressure and...
Sources of Stress
If you poll a group of individuals about what their biggest stressors are, they’re likely to give...
Consequences and Costs of Stress
Today’s typical workplace expects quite a bit from its employees. In a climate of layoffs and dow...
Workplace Stress Management
Back in 1908, psychologists Robert Yerkes and John Dodson developed a theory about stress and per...
Organizational Approaches to Stress Management
In addition to careful job design and managing stifling company cultures, organizations are takin...
Managerial Approaches to Stress Management
When we talked about individuals exercising time management techniques as a way of achieving a be...
Conclusion: Managing Stress and Emotions
Stress. It happens when an individual is confronted with an opportunity, constraint or demand rel...
Learning Material
Please find in the attachment section the powerpoint of this Module.
Innovatank Case - Chapter 1 - Personality and Stress
Innovatank Case- Chapter 1- Personality and Stress
Chapter 2 - Motivation and Performance
Motivation for employees is key for organizations that want to maximize productivity and profit. ...
Motivation
What is Motivation? People often equate unmotivated people with being lazy. Do you think this is...
Individual Components of Motivation
LEARNING OUTCOME Discuss the individual components of motivation Intrinsic and Extrinsic Motiva...
Work Components of Motivation
Work Conditions and Motivation The work an individual does holds tremendous motivational powe...
Organizational Components of Motivation
Organizational Culture and Politics A good organizational culture might, in itself, not be a p...
Theories on Motivation
The Hawthorne Effect During the 1920s, a series of studies that marked a change in the direction...
Need Based Theories
Maslow’s Hierarchy of Needs Human motivation can be defined as the fulfillment of various needs....
How Motivation Improves Performance
Managerial Responses to Motivation Now that we understand a bit more about what motivation is an...
Motivation in Different Cultures
A warning for managers everywhere—motivation theories are culture-bound. The theories you’v...
Motivation in the Workplace
Motivation is a highly individual process, and motivating all the employees within a company can ...
Presentation Slides
Please find in the attachment section the powerpoint slides that accompany this text.
Innovatank Case - Chapter 2 - Motivation and Performance
Innovatank Case - Chapter 2 - HRM- Motivation and Performance
Chapter 3 - Managing Groups and Teams
It’s hard to describe the difference between a group and a team without using a sports analogy, b...
Difference Between a Team and a Group
Optimal trust and teamwork: from groupthink to teamthink by Ferda Erdem The success of modern or...
Managing Teams Today
As organizations move to more team-based structures, the control shifts from management to employ...
Early Management Theories
Once you have a group of people (or a team of people), they will need to achieve goals and obj...
Modern Management Theories
These early scientific and humanistic approaches to managing people gave way to more studies on h...
From Management by Objectives to the Balanced Scorecard
As you might expect, organizations use a variety of measurement approaches—that is, how they go a...
Presentation Slides
Please find in the attachment section the powerpoint slides that accompany this text.
Innovatank Case - Chapter 3 - Managing Groups and Teams
Innovatank Case - Chapter 3 - HRM- Managing Groups and Teams
Chapter 4 - Leadership, Power & Influence
Why learn about good and poor leadership? Is there someone in particular that pops into your h...
History of Leadership
Brief History of Leadership There are a few different varieties of King Arthur’s story, one o...
Theories of Leadership
Early Trait Approach From the turn of the century until the 1940s, most leadership studies focu...
Leadership Styles
Traditional Leadership Styles Leadership style is a leader’s approach to providing direction, im...
Leadership vs Management
We’ve used the word “leader” and we’ve used the word “manager.” You may think they’re interchange...
Leadership Roles and Issues
Leadership Roles Leaders are leaders because they’re asked to face new challenges and take on ne...
Innovatank Case - Chapter 4 - Leadership
Innovatank Case - Chapter 4 - HRM- Leadership
The Power to Influence
Bases of Power Having power and using power are two different things. For example, imagine a man...
The Role of Ethics and National Culture
Power brings a special need for ethics, because the circumstances of power make it easy for misus...
Innovatank Case - Chapter 4B - Power and Influence
Chapter 5 - Legal Side
The legislative framework that is adopted by governments is a reflection of our values. For the H...
Introduction to Legislation
Equal opportunity is one of our nation’s core values and should be a core company policy. In this...
Canadian Legal side of HRM
The Canadian Human Rights Act (CHRA) The CHRA became effective in March 1978. It proclaims tha...
Discrimination and Harassment
Harassment and discrimination among faculty and researchers in Canada's postsecondary institution...
Legal Context of HRM
The Black Lives Matter movement and the call for a ‘new’ police In the Spring of 2020,...
Innovatank Case - Chapter 6 - Legal Side
Innovatank Case - Chapter 6 - HRM- Legal Side
Chapter 6-Planning for and Recruiting Human Resources
Workforce planning is a process for aligning human resources—as a function and the people—in supp...
Workforce Planning Process
Business Strategy and Workforce Planning What is Workforce Planning? The role of human resource...
Assessing Current Human Resources
Why Assess Your Current Human Resources? Assessing current human resources involves developing...
Labor Supply and Demand
Predicting the demand and supply of labor in the future requires an understanding of not only bus...
Job Analysis
Purpose of Job Analysis The purpose of job analysis is to establish what a job entails, includ...
Job Descriptions
A job description is a written statement of what a position entails: what is done, how it’s done ...
Job Design Theories
There are three broad theories of good job design related to human motivation: job relevance, job...
Recruitment
Why learn about recruitment and selection strategies, processes, and laws? While we tend to focu...
Employer Branding
A positive employer brand is important for two primary reasons: it affects an organization’s abil...
Writing a Job Advertisement
Job Analysis In order to advertise a job, you first have to understand what that job entails (at...
Technology
Technology and Recruiting In a recruiting best practices document, database management systems p...
The Selection Process
Whether your framework is personnel policies or software settings, the selection process involves...
Innovatank Case - Chapter 7 - Planning for and Recruiting Human Resources
Innovatank Case - Chapter 7 - HRM- Planning for and Recruiting Human Resources
Chapter 7 -Selecting Employees
Staffing
The Interview Many of us have or will sit in a waiting room with our best clothes on awaiting...
The Selection Process
Learning Objectives Be able to name and discuss the steps in the selection process. Be able to ...
Criteria Development
Principles of Selection Before reviewing resumes and applications, a company must have a clear i...
The Resume
The selection of employees is a complex process, involving many important steps. As a result of t...
Interview
Interviewing, like the use of resumes, has been a staple of employee selection for many years. Hi...
Testing and Other selection methods
A vast number of KSAO’s can be measured by a well-designed structured interview. However, as ment...
The Importance of Selection
The principle of employee selection is relatively simple: HR managers collect current information...
Innovatank Case - Chapter 8 - Selecting Employees
Innovatank Case - Chapter 8 - HRM- Selecting Employees
Chapter 8 - Managing Employee Performance
Training Employees
Identifying Training Gap A training gap exists when there is a variance between desired/required...
Developing Employees
As described in Foundations of Human Resource Management, “employee training is a learning experi...
Career Management
Although business’ support of employee’s career management is a best practice back by performance...
Innovatank Case - Chapter 9 - Managing Employee Performance
Innovatank Case - Chapter 9 - HRM- Managing Employee Performance
Chapter 9- Total Rewards
Compensation and Benefits
Why learn about various compensation and benefits plans and their effectiveness? Personnel costs...
Wages
Maximum insights on minimum wage workers: 20 years of data by Dominique Dionne-Simard and Jacob ...
Developing a Compensation Package
There are a few basic aspects of compensation packages we should discuss before moving into the s...
Goals of a Compensation Plan
A main next aspect of Human Resource Management is to develop compensation plans that will help i...
Types of Pay Systems
Once you have determined your compensation strategy based on internal and external factors, you w...
Other Types of Compensation
As you already know, there is more to a compensation package than just pay. There are many other ...