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20. Self and Identity
The link between people’s personalities and their buying behaviour is somewhat unclear, but marke...
19. Theories on Personality
One of the most important psychological approaches to understanding personality is based on the t...
18. Personality and Personality Traits
Personality is derived from our interactions with and observations of others, from our interpreta...
15. Involvement Levels
Depending on a consumer’s experience and knowledge, some consumers may be able to make quick purc...
14. Motivational Theories and Models
Motivations are often considered in psychology in terms of drives, which are internal states that...
13. Needs, Wants, and Goals
Every New Year, many of us make resolutions — or goals — that eventually go unsatisfied: eat heal...
10. Memory Failure and Cognitive Biases
As we have seen, our memories are not perfect. They fail in part due to our inadequate encoding a...
9. Memory and Retrieval
The most exciting advertisement is worthless if it doesn’t make a reasonably lasting impact on th...
8. Cognitive Learning Theories
In contrast to behavioural theories of learning, cognitive learning theory approaches stress the ...
7. Behavioural Learning Theories
Learning refers to the relatively permanent change in knowledge or behaviour that is the result o...
4. Positioning
Positioning refers to the development of strategy that helps to influence how a particular market...
3. The Perceptual Process
Perception is how you interpret the world around you and make sense of it in your brain. You do s...
2. Sensory Systems
The topics of sensation and perception are among the oldest and most important in all of psycholo...
Consumer Behaviour and the SDGs
In September 2015, all of the United Nations Member States adopted a “shared blueprint for peace ...
27. Chapter Reflections
Continue Learning The Elaboration Likelihood Model (“ELM”) also presented as the “Central and ...
24. Key Terms and Concepts
23. Chapter Reflections
Continue Learning Find an example of a brand actively targeting the “PANKs” market segment. Wh...
17. Key Terms and Concepts
16. Chapter Reflections
Continue Learning Watch Dan Pink’s Ted Talk on Motivation. How do his examples and discussions...