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26. Changing Attitudes

Introduction to Consumer Behavior V. Attitudes and Attitude Change

Every day we are bombarded by advertisements of every sort. The goal of these ads is to sell us c...

Updated 2 years ago by Carolina Torres Restrepo

25. Understanding Attitudes

Introduction to Consumer Behavior V. Attitudes and Attitude Change

Although we might use the term in a different way in our everyday life (e.g., “Hey, he’s really g...

Updated 2 years ago by Carolina Torres Restrepo

22. Branding

Introduction to Consumer Behavior IV. Personality, Lifestyle, and The Self

A brand consists of any name, term, design, style, words, symbols or any other feature that disti...

Updated 2 years ago by Carolina Torres Restrepo

21. Lifestyle and Psychographics

Introduction to Consumer Behavior IV. Personality, Lifestyle, and The Self

One of the newer and increasingly important set of factors that is being used to understand consu...

Updated 2 years ago by Carolina Torres Restrepo

20. Self and Identity

Introduction to Consumer Behavior IV. Personality, Lifestyle, and The Self

The link between people’s personalities and their buying behaviour is somewhat unclear, but marke...

Updated 2 years ago by Carolina Torres Restrepo

19. Theories on Personality

Introduction to Consumer Behavior IV. Personality, Lifestyle, and The Self

One of the most important psychological approaches to understanding personality is based on the t...

Updated 2 years ago by Carolina Torres Restrepo

18. Personality and Personality Traits

Introduction to Consumer Behavior IV. Personality, Lifestyle, and The Self

Personality is derived from our interactions with and observations of others, from our interpreta...

Updated 2 years ago by Carolina Torres Restrepo

15. Involvement Levels

Introduction to Consumer Behavior III. Consumer Motivation and Involvement

Depending on a consumer’s experience and knowledge, some consumers may be able to make quick purc...

Updated 2 years ago by Carolina Torres Restrepo

14. Motivational Theories and Models

Introduction to Consumer Behavior III. Consumer Motivation and Involvement

Motivations are often considered in psychology in terms of drives, which are internal states that...

Updated 2 years ago by Carolina Torres Restrepo

13. Needs, Wants, and Goals

Introduction to Consumer Behavior III. Consumer Motivation and Involvement

Every New Year, many of us make resolutions — or goals — that eventually go unsatisfied: eat heal...

Updated 2 years ago by Carolina Torres Restrepo

10. Memory Failure and Cognitive Biases

Introduction to Consumer Behavior II. Learning Theories

As we have seen, our memories are not perfect. They fail in part due to our inadequate encoding a...

Updated 2 years ago by Carolina Torres Restrepo

9. Memory and Retrieval

Introduction to Consumer Behavior II. Learning Theories

The most exciting advertisement is worthless if it doesn’t make a reasonably lasting impact on th...

Updated 2 years ago by Carolina Torres Restrepo

8. Cognitive Learning Theories

Introduction to Consumer Behavior II. Learning Theories

In contrast to behavioural theories of learning, cognitive learning theory approaches stress the ...

Updated 2 years ago by Carolina Torres Restrepo

7. Behavioural Learning Theories

Introduction to Consumer Behavior II. Learning Theories

Learning refers to the relatively permanent change in knowledge or behaviour that is the result o...

Updated 2 years ago by Carolina Torres Restrepo

4. Positioning

Introduction to Consumer Behavior I. Perception

Positioning refers to the development of strategy that helps to influence how a particular market...

Updated 2 years ago by Carolina Torres Restrepo

3. The Perceptual Process

Introduction to Consumer Behavior I. Perception

Perception is how you interpret the world around you and make sense of it in your brain. You do s...

Updated 2 years ago by Carolina Torres Restrepo

2. Sensory Systems

Introduction to Consumer Behavior I. Perception

The topics of sensation and perception are among the oldest and most important in all of psycholo...

Updated 2 years ago by Carolina Torres Restrepo

Consumer Behaviour and the SDGs

Introduction to Consumer Behavior

In September 2015, all of the United Nations Member States adopted a “shared blueprint for peace ...

Updated 2 years ago by Carolina Torres Restrepo

27. Chapter Reflections

Introduction to Consumer Behavior V. Attitudes and Attitude Change

Continue Learning The Elaboration Likelihood Model (“ELM”) also presented as the “Central and ...

Updated 2 years ago by Carolina Torres Restrepo

24. Key Terms and Concepts

Introduction to Consumer Behavior V. Attitudes and Attitude Change

Updated 2 years ago by Carolina Torres Restrepo