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What are Your Alternatives?
When analysing a situation, it's important to identify possible alternatives and evaluate their v...
How Does the Recommendation Get Done?
Implementation is crucial; it determines how the plan gets executed. This is often the most impor...
The Role of Creativity in Technical Cases
Any technical solution requires recognising that technology is constantly evolving, and it can be...
Balancing the Technical Solution with the Business Solution
One really has to try to honour both sides, which is where the difficulty lies. If you focus too ...
How to Help the Judges Understand
That’s a great question. Sometimes, you will encounter highly technical judges on the panel, and ...
Expectations for Discovering Your Mad Skills
Over the past two decades, coaching case-solving teams has revealed certain expectations that I h...
Getting Your Story Started
In a series of videos, I will discuss the different components of a presentation, using case-solv...
Advice for Resolving Technical Cases
I believe that technical solutions are always informed by past experiences. Therefore, trying to ...
Building Your Analysis
When we begin our analysis, it's essential to focus on building support for your proposed solutio...
The Recommendation
When developing a recommendation, it’s essential that the rationale behind it becomes clear by th...
Building a Risk and Mitigation Strategy
When I discuss risk and mitigation with teams, I emphasise the connection between risks, mitigati...
Future Considerations
Another important component of your solution is discussing future considerations, which may also ...
Advice on the Challenge of Lot of Material and a Short Time to Present
It's important to remember that 10 to 15 minutes isn't a long time. When preparing your presentat...
Wrapping it Up
To conclude your presentation, it's essential to focus on how to wrap things up effectively, ensu...
That Scary Q&A Session
One of the most common questions I receive is about how to handle a Q&A session effectively. Many...
Conversational Presentations
One of the most important aspects of presenting your story is to make it conversational. This can...
Storytelling Pieces
Many of my team members ask me about how to effectively tell their story and the elements invol...
Research
In recent workshops I've conducted, I was asked to discuss the process of resolution research and...
Personas and Journey Examples
What I want to explore is the concept of Personas in the customer journey in a bit more detail. W...
Financial Comparative Analysis
In terms of financial literacy, comparative analysis is a significant component that we need to c...