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What you’ll learn to do: Identify the three parts of the writing process Writing a message that ...

LEARNING OUTCOMES Discuss the importance of writing a clear and focused message in bus...

LEARNING OUTCOMES Discuss strategies for creating reader-focused writing Th...

Language as an Obstacle LEARNING OUTCOMES Discuss strategies to avoid language that c...

Bias-Free Writing LEARNING OBJECTIVES Discuss strategies to avoid language that shows...

What you’ll learn to do: Discuss the impact that word choice and tone can have on a business mess...

Audience LEARNING OUTCOMES Explain the importance of audience to business communicati...

Assignment: Written Communication Step 1: To view this assignment, click on Assignment: Written ...

Putting It Together: Written Communication In this module, we have discussed the evolution of bu...

1.Which of the following is NOT a type of written communication? a) Emails b) Phone calls c) R...

Why It Matters: Writing in Business “Oh my gosh, what a disaster!” Dennis thought. Dennis had be...

Introduction to Writing the Right Message What you’ll learn to do: Write a business communicatio...

Multimedia Platforms and Social Media LEARNING OUTCOMES Identify professional applica...

Types of External Emails LEARNING OUTCOMES Identify various types of external emails ...

Customer Emails LEARNING OUTCOMES Describe appropriate and professional responses to ...

Using the Right Communication Channel LEARNING OUTCOMES Determine the appropriate com...

Introduction to External Communication What you’ll learn to do: Discuss appropriate ways to comm...

Introduction to Using the Right Communication Channel What you’ll learn to do: Determine the app...

LEARNING OUTCOMES Identify common types of internal emails Identify key features of t...

LEARNING OUTCOMES Identify key features of the structure and format of memos Write an...