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Why It Matters: Writing in Business

Business Communication Skills for Managers Module 2 - Writing in Business

Why It Matters: Writing in Business “Oh my gosh, what a disaster!” Dennis thought. Dennis had be...

Updated 1 day ago by Samie Ly

Introduction to Writing the Right Message

Business Communication Skills for Managers Module 2 - Writing in Business

Introduction to Writing the Right Message What you’ll learn to do: Write a business communicatio...

Updated 1 day ago by Samie Ly

Multimedia Platforms and Social Media

Business Communication Skills for Managers Module 3 - Written Communication

Multimedia Platforms and Social Media LEARNING OUTCOMES Identify professional applica...

Updated 1 day ago by Samie Ly

Types of External Emails

Business Communication Skills for Managers Module 3 - Written Communication

Types of External Emails LEARNING OUTCOMES Identify various types of external emails ...

Updated 1 day ago by Samie Ly

Customer Emails

Business Communication Skills for Managers Module 3 - Written Communication

Customer Emails LEARNING OUTCOMES Describe appropriate and professional responses to ...

Updated 1 day ago by Samie Ly

Using the Right Communication Channel

Business Communication Skills for Managers Module 3 - Written Communication

Using the Right Communication Channel LEARNING OUTCOMES Determine the appropriate com...

Updated 1 day ago by Samie Ly

Introduction to External Communication

Business Communication Skills for Managers Module 3 - Written Communication

Introduction to External Communication What you’ll learn to do: Discuss appropriate ways to comm...

Updated 1 day ago by Samie Ly

Introduction to Using the Right Communication Channel

Business Communication Skills for Managers Module 3 - Written Communication

Introduction to Using the Right Communication Channel What you’ll learn to do: Determine the app...

Updated 1 day ago by Samie Ly

Internal Emails

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Identify common types of internal emails Identify key features of t...

Updated 1 day ago by Samie Ly

Memos

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Identify key features of the structure and format of memos Write an...

Updated 1 day ago by Samie Ly

Email Chains and Listserv

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Discuss the use of email chains and listservs An early di...

Updated 1 day ago by Samie Ly

Instant Messaging and Text

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Compare different methods of instant messaging and text services ...

Updated 1 day ago by Samie Ly

Introduction to Other Internal Communications

Business Communication Skills for Managers Module 3 - Written Communication

What you’ll learn to do: Identify other common methods of professional communication ...

Updated 1 day ago by Samie Ly

Digital versus Traditional Communication

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Identify benefits of digital communication methods Identify benefit...

Updated 1 day ago by Samie Ly

Internal Business Communication

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Describe the professional standards of intra-office emails ...

Updated 1 day ago by Samie Ly

Introduction to Changing Communication Channels

Business Communication Skills for Managers Module 3 - Written Communication

What you’ll learn to do: Discuss the shift from paper to digital communication ...

Updated 1 day ago by Samie Ly

Modernizing Business Messages

Business Communication Skills for Managers Module 3 - Written Communication

LEARNING OUTCOMES Discuss the shift from traditional to modern communication methods ...

Updated 1 day ago by Samie Ly

Introduction to Internal Emails and Memos

Business Communication Skills for Managers Module 3 - Written Communication

What you’ll learn to do: Compose emails and memos intended for an audience within the same compan...

Updated 1 day ago by Samie Ly

Documenting and Citing Sources

Business Communication Skills for Managers Module 4 - Research

Documenting and Citing Sources LEARNING OUTCOMES Document and cite sources using the ...

Updated 1 day ago by Samie Ly

Why It Matters: Written Communication

Business Communication Skills for Managers Module 3 - Written Communication

Why learn to write effectively? What is the cost of poor communication...

Updated 1 day ago by Samie Ly