Notes The Office - Le Bureau

Manu - Programmer 

Mean guy, hard working, no longer counting how many hours, straight forward, sent it to jacynthe, mean email, 

he would like to resolve between Jacynthe and himself. he is overwhelmed, unappreciated, he thinks that jacynthe is not doing her job. 
Manu believes he has power over Jacynthe

Eric - Owner 

nice guy, good intentions, trying to please everyone, easy going, lost jacynthe trust when he sent the mass email. Jacynthe trusted him and sent him Manu's email. 

open to changes 

Jacynthe - Graphic Designer 

Trying to be respectful, Jacynthe is not fully doing her job, Manu is taking a lot of her tasks. 
non confrontation, 

How do we resolve this situation? Define 5 steps