Tools Videos
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Case Solving Steps
One of the top questions I often receive is: Where do we start when we are faced with a case in a...
Reading a Case
One of the questions I often get asked is how to approach reading a case and what a typical case ...
Research
In recent workshops I've conducted, I was asked to discuss the process of resolution research and...
Slide Deck Tips
I want to share some tips for creating effective slide decks. These are general and basic ideas t...
How to Use a SWOT Analysis
One of my pet peeves is how teams present their SWOT analysis. I want to discuss how to build a S...
SWOT to TOWS
I would like to discuss how we can effectively use SWOT analysis, and one method to enhance its a...
Building the SCQ Pyramid
What I want to discuss here is how we start to build the Pyramid—specifically, how to construct a...
How to Use PESTLE
Another tool that can be useful is PEST or PESTLE analysis. PESTLE expands on PEST by allowing fo...
How to Use Core Competencies
One tool that isn’t utilised enough is the concept of core competencies. It’s essential to build ...
How to Use Porter's Five Forces
Another tool that can be used while building your analysis is Porter’s Five Forces. The idea behi...
How to Use Stakeholder Analysis
One thing that I think is often overlooked is stakeholder analysis. This analysis is important be...
How to Use a Decision Matrix
When presenting a decision, it's important to illustrate how that decision was made. One effectiv...
How to Use Decision Trees
Another effective way to illustrate decisions is by using a decision tree. This method allows you...
How to Use a Value Chain
One tool that is frequently underutilised is the value chain. The value chain dissects the organi...
Conversational Presentations
One of the most important aspects of presenting your story is to make it conversational. This can...
Storytelling Pieces
Many of my team members ask me about how to effectively tell their story and the elements invol...
Storytelling's 5Ps
Another idea to explore is storytelling. There are many ways to approach storytelling, but in thi...
Personas and Journey Examples
What I want to explore is the concept of Personas in the customer journey in a bit more detail. W...
How to Use a Customer Journey and Personas
We want to focus on the concepts of personas, customer journeys, and product journeys. In this di...
How to Use a Mock-Up
I want to quickly discuss a tool that is often underutilised but can significantly enhance your p...
How to Use Competitive Landscape Maps
In one of my recent newsletters, I discussed the concept of competitive landscapes and competitiv...