Additional Resources

All videos used in the text of this course have been compiled in a spreadsheet for easy review. This spreadsheet details the alignment of videos appearing in the text to skill-level learning outcomes.

Link to access the spreadsheet: Business Communication Skills for Managers Video List

Faculty Resources Overview

Pacing

Offline Content Access

PowerPoints

Assignments

Question Banks

I Need Help

Additional Resources

Module 1 Assignment: Communicating in Business

Module 1 Assignment: Seven Pillars of Communication

Module 2 Assignment: Writing In Business: Audience and Purpose

Module 2 Assignment: Writing in Business: Analyzing a Memo

Module 3 Assignment: Written Communication

Module 4 Assignment: Research

Module 4 Assignment: Secondary Research

Module 5 Discussion: Visual Media

Module 5 Assignment: Visual Media

Module 6 Assignment: Reports

Module 7 Discussion: Public Speaking

Module 8 Assignment: Developing and Delivering Business Presentations

Module 9 Assignment: Communicating Using Technology

Module 10 Assignment: Social Media

Module 11 Assignment: Communicating Different Messages

Module 12 Assignment: Collaboration in and Across Teams

Module 13 Assignment: Social Diversity in the Workplace

Module 14 Assignment: Finding a Job

Module 15 Assignment: Recruiting and Selecting New Employees

Module 15 Assignment: Additional Assignments for Job Candidates

Why It Matters: Communicating in Business

Introduction to Effective Communication in Business

Becoming a Better Employee

The Business Audience

Writing in Business

Introduction to Methods of Communication

Listening

Verbal and Nonverbal Communication

Introduction to Ethics in Business Communication

Guidelines for Ethical Communication

Being Ethical Online

Introduction to Staying Connected

Staying Connected

Putting It Together: Communicating in Business

Assignment: Communicating in Business

Assignment: Seven Pillars of Communication

Questions

Why It Matters: Writing in Business

Introduction to Writing the Right Message

Audience

The Right Message

Introduction to Word Choice and Tone

Writing for the Reader

Language as an Obstacle

Bias-Free Writing

Concise Writing

Clarity

Parallel Construction

Emphasis

Introduction to the Three-Part Writing Process

Planning Business Messages

Writing Business Messages

Revising Business Messages

Introduction to Word Processing Software

Formatting Business Writing

Microsoft Word

Google Docs

Putting It Together: Writing in Business

Assignment: Writing In Business: Audience and Purpose

Assignment: Writing In Business: Analyzing a Memo

Questions

Why It Matters: Written Communication

Introduction to Changing Communication Channels

Modernizing Business Messages

Digital versus Traditional Communication

Introduction to Internal Emails and Memos

Internal Business Communication

Internal Emails

Memos

Introduction to Other Internal Communications

Email Chains and Listserv

Instant Messaging and Text