Questions
1.Which of the following is NOT a type of written communication?
a) Emails
b) Phone calls
c) Reports
d) Memos
2.Which of the following is NOT a common purpose for written communication?
a) To inform
b) To persuade
c) To entertain
d) To confuse
3.Which of the following is an example of a formal written communication?
a) Text message
b) Letter of recommendation
d) Instant message
4.Which of the following is NOT a key element of effective written communication?
a) Clarity
b) Conciseness
c) Complexity
d) Correctness
5.Which of the following is NOT a common barrier to effective written communication?
a) Language differences
b) Noise
c) Lack of feedback
d) Physical distance
6.Which of the following is NOT a tip for improving written communication?
a) Proofreading
b) Using jargon
c) Using active voice
d) Being concise
7.Which of the following is an example of an informal written communication?
a) Memo
b) Business letter
c) Text message
d) Annual report
8.Which of the following is an example of a written communication that should use a formal tone?
a) Email to a friend
b) Text message to a coworker
c) Cover letter for a job application
d) Instant message to a family member
9.Which of the following is an example of a type of written communication used in academic settings?
a) Memo
b) Research paper
c) Invoice
d) Meeting agenda
10.Which of the following is NOT a common way to organize written communication?
a) Chronologically
b) Alphabetically
c) Spatially
d) Topically
correct answers
- b) Phone calls
- d) To confuse
- b) Letter of recommendation
- c) Complexity
- b) Noise
- b) Using jargon
- c) Text message
- c) Cover letter for a job application
- b) Research paper
- b) Alphabetically
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